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Extended Downtime Apology

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  • Extended Downtime Apology

    Greetings,

    Server issues on the day of an update are sometimes a sad truth in MMORPGS and though we managed to bypass those for most of the first month since release, today it hit us and it hit us hard. The result was either a very bumpy playtime or no playtime at all.

    We tried our utmost best to bypass those troubles the whole day long without a real full-fledged downtime, but in the end nothing else could help the troubles that were introduced with today's update. For that we are truly sorry and have organized for all active and open play-accounts to receive a free day of game-time to compensate for the inconveniences caused by the extended downtimes.

    We hope you understand that this is not supposed to be a cheap way of buying ourselves out of this situation, but an honest apology to our players for the delay. We hope that in the future we can avoid such troubled times and provide the smoothest gaming service we can deliver to you.

    Thank you for understanding,
    __________________

    Glen 'Famine' Swan
    US Community Manager
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